World Tunnel Knowledge Base

VPN setup and troubleshooting

Practical introductions to Xray Reality, AmneziaWG, compatible apps and the first checks to make when a VPN connection does not work.

What is Xray Reality?

Xray Reality is a VLESS-based connection method designed for networks where common VPN protocols may be detected or restricted. You connect with a World Tunnel link or QR code and a compatible app.

v2rayNG or V2Box usually works on Android, while v2rayN is available on Windows. The available connection methods depend on the selected plan and server.

What is AmneziaWG?

AmneziaWG is based on WireGuard and keeps its familiar connection model while changing how the network traffic looks. This may help on networks where standard WireGuard is detected and restricted.

Use AmneziaWG or Amnezia VPN. Add the connection with the QR code or link shown in the server card.

Which app should I install?

After activating a plan, open an available server in the dashboard. Its connection card provides a QR code, link or configuration file.

What to check when the VPN does not connect

  1. Check the subscription period and remaining traffic.
  2. Select another available server.
  3. Make sure the link is added to an app that supports the correct protocol.
  4. On Android, check “Always-on VPN” and “Block connections without VPN”.
  5. If the network restricts one protocol, try another available connection method.

If the problem continues, open the web support chat and include the device, network provider, app and exact error message.